Audio Monitoring | iCare Services

What is Acoustic Monitoring?

Acoustic monitoring keeps continuous watch on residents without interrupting their sleep. Leaving you free to solve problems instead of looking for them.

Typical user scenario

Local staff activate Acoustic Monitoring as they come on shift at night and deactivate it in the morning. Monitoring can be activated per ward or individually per resident. Alert calls can be handled via a central station per ward, or over multiple wards or sites.

Handling calls is easy, thanks to user-centric design of the event handler and smart messenger. Triggers for listen-in, talk back and play event can be automated or just one click away. If required, the system can also be used during the day to provide more intensive monitoring of care receivers with special needs.

Respecting privacy

Respecting residents’ privacy is of utmost importance. For this reason, appropriate usage procedures are to be established and adhered to. In-room indicators (visual and/or audio) can be used to let residents know when they are being monitored.

When explained correctly, clients and their peers welcome the use of this system as the residents are no longer needlessly disturbed during the night.

Why Acoustic Monitoring is the best choice for your care home?

The chart below illustrates the benefits of Acoustic Monitoring compared to traditional nurse call systems and video surveillance. Although the chart is based on night care, numerous benefits also apply for day care. Hover over or tap on a cell for more information.

	Nurse Calls	acoustic monitoring	video monitoring
Ability to raise alarm
Ability to raise alarm
Effect on resident’s sleeping pattern
Effect on resident’s privacy
Effect on operational costs
Provide care when and where needed

Understand the benefits Acoustic Monitoring can have for your staff

Acoustic Monitoring supports staff in improving care quality and providing greater privacy for residents, while helping reduce operational costs.

Better level of care

Because staff no longer have to go looking for problems, they have more time to devote to solving them. This results in more attentive care.

Better attention

Fewer demands on staff means they are better able to focus on attending to individual residents’ needs.

Better sleep cycles

Residents can sleep better through the night, due to lack of disturbance from staff periodically checking in on them.

Reduced cost

The increase in staff efficiency is a great opportunity to reduce operational costs.

Faster Response

Instead of intermittent checks with blind spots of one or two hours, staff can now immediately respond to residents in need.

Prevent Falls

Because staff are alerted as soon as a resident is about to get out of bed, they can proactively provide assistance, which significantly reduces the number of fall incidents (WCS Care, 2017: 34% reduction)

Protect privacy

Avoidance of unnecessary routine in-room checks means less invasion of residents’ privacy.

Prevent abuse

Audio signals of abusive activity are harder to hide than visual ones. Knowing that signs of abuse will be automatically detected, reported and recorded for evidential purposes can effectively deter potential perpetrators.

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Acoustic Monitoring