Meet the Team:
Paul Millington

What is your role at iCare Services?

I work with our partners and customers – a lot of my role is about understanding the systems and how best to use them, and helping our customers work out what they need.

What do you enjoy most about being part of the iCare Services team?

Being able to do a bit of everything and see how the whole company works. Helping our customers do what they do more effectively, which ultimately means delivering better care. Social care is a great sector to work in with a lot of scope to use technology more than we do at the moment.

What does your job look like on a day to day basis?

It really depends what people need from me. I might be writing up our recommendations for a customer, or meeting with a partner to learn more about the changes they are implementing to improve their solution or looking at some data analysis project.

What would be your top tip for care home owners thinking about utilising technology more in their home?

My top advice and tip would be make sure you have the time available to commit to making the tech a success before you sign up; time is the most valuable commodity and it will be worth the investment.

Outside of iCare Services, what do you do in your free time?

Free time, what’s this? Well it’s mostly in and around a theatre. I work backstage for two local theatre companies and am now a projectionist for films at the local arts centre.

You’re about to be stranded on a desert island. What 3 items would you bring?

A telescope – never too late to rekindle that love of astronomy and I bet you get a really clear sky at night. My notebook and a lot of pens – who knows what I might come up with given no distractions at all. A copy of ‘Raft building for dummies’.

Tell us one thing your colleagues would be surprised to learn about you?

I was hit by a bus at the age of 12 and lived to tell the tale.

“Helping our customers do what they do more effectively, which ultimately means delivering better care.”